Coronavirus Support

Resources for Career Seekers and Employers

Employment Support

We are here to help you find employment and provide helpful resources. Although we are not the unemployment office, you may be eligible for Reemployment Assistance benefits through the Department of Economic Opportunity (DEO). You can view the application guide video to learn about the process and apply for benefits. View the claimant FAQs if you still have questions. Employer FAQs are also available for businesses. Having trouble reaching DEO about your benefits? Email DEO.

Virtual Services

Take advantage of our virtual services such as career guidance, resume review, job placement assistance, and more. Contact us for support because we are here for you. You can also utilize online resources such as job searching, creating or updating a resume, and accessing career information like high-demand occupations and training options. Get started online.

COVID-19 Information

The Florida Department of Health has provided a COVID-19 Toolkit with information about general prevention, protecting yourself in gatherings and crowds, planning and care for older adults, and much more. View the toolkit. You can also check for updates about the current situation in Florida, including daily reports and county-specific information.

Business Resources

The U.S. Small Business Administration provides low-interest disaster loans to help businesses recover from declared disasters. The Florida Small Business Emergency Loan program offers short-term, interest-free loans for affected businesses. The Short Time Compensation program helps employers retain their workforce in times of temporary slowdown by encouraging work sharing as an alternative to layoff. Take the Business Damage Assessment Survey.

Business Guidance

The Centers for Disease Control and Prevention have provided guidance for businesses and employers to plan, prepare, and respond to the Coronavirus Disease, including recommended strategies to use now. Plan, Prepare and Respond.

Community Resources

Heart of Florida United Way can assist with food, housing, and other needs. Call 211. SecondHarvest Food Bank helps keep meals on the table for seniors, families and kids in our community. Call 407-295-1066. The COVID-19 Rental Assistance Program offers a one-time benefit for Orange County residents that will pay one month’s rent for those who qualify. Call 407-836-6500.

Has your employment been impacted due to the Coronavirus?

Still need more info? Read

Find information and answers to common questions. For questions not answered here, please call at 1-800-757-4598 for assistance.

Can I file for unemployment benefits if I am temporarily out of work?

Individuals who may be eligible for Reemployment Assistance may include: those who are quarantined by a medical professional or a government agency; those who are laid off or sent home without pay for an extended period by their employer due to COVID-19 concerns; and those who are caring for an immediate family member who is diagnosed with COVID-19. Please note, individuals whose employment has been impacted, but are still receiving wages through paid leave are not eligible to receive Reemployment Assistance.

Can I file for unemployment benefits if my hours at work have been reduced due to COVID-19?

If your employer reduces your hours against your will, you may be eligible for partial benefits. If you are earning less than $275 in gross earnings per week, you can file a claim to determine if you would be eligible to receive any partial payments. Please click here to apply.

Can I file for unemployment benefits if my employer is asking me to continue working but has not officially laid me off?

The Department of Economic Opportunity (DEO) oversees the distribution of unemployment reemployment benefits for Florida. If you are unsure of your benefits eligibility, they recommend you submit an application for review.

Can CareerSource Central Florida (CSCF) provide me with unemployment service since the Florida unemployment contact number (1-800-204-2418) is experiencing high call volume and may be difficult to reach during this time?

CSCF is not the Florida unemployment office and any unemployment claims must be made through the state system. Contact DEO by email.

Is there another way to file an unemployment claim other than through the unemployment contact number?

Yes, you can file a claim online via Florida’s CONNECT claims system. If you are seeking Reemployment Assistance benefits, access the CONNECT system to file your claim. Click here to go to the CONNECT system.

If you cannot file a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities, you may call 1-800-681-8102. Your claim can be filed by phone 8:00 AM to 5:00 PM EST, Monday through Friday.

How can I reset my username and password for Employ Florida?

1. Go to the EmployFlorida home page.

2. Click on Forgot Username/Password.

3. Select one of the following:

  • A – Option 1 – Forgot Password
  • B – Option 2 – Forgot Username
  • C – Option 3 – Forgot Username and Password.

4. Answer the questions and submit.

To sign into your account:

1. On the home page, enter your username and password.

2. Click the Sign In button. OR

3. If you forgot your username and/or password, click Forgot Username/Password and then select your desired retrieval option.

How may I obtain more information on COVID-19?

To find the most up-to-date information and guidance on COVID-19, please visit the Florida Department of Health’s dedicated COVID-19 page. For information and advisories from the Centers for Disease Control (CDC), please visit the CDC COVID-19 website. For more information about current travel advisories issued by the U.S. Department of State, please visit the travel advisory website. For any other questions related to COVID-19 in Florida, please contact the Department’s dedicated COVID-19 Call Center by calling (866) 779-6121. The Call Center is available 24 hours per day. Inquiries may also be emailed to COVID-19@flhealth.gov.

Can CSCF help me in my search for a job?

Yes, CSCF delivers services such as resume assistance, interviewing preparation and connection to businesses that are hiring in Central Florida. You may work with a CSCF career consultant to develop an individualized plan for you. CSCF is currently providing our services virtually and you may call 1-800-757-4598 to set up a consultation electronically. We also provide career coaching, resume support, interviewing skills and much more. Please review the CSCF website for additional details.

Can CSCF help me connect with and/or get assistance from Florida’s Supplemental Nutrition Assistance Program (SNAP) system?

While CSCF supports the SNAP program, career seekers must continue to access benefits through the statewide system. Click here to apply for assistance or click here for general program information.

Is there any SNAP additional support or requirements that have changed due to COVID-19?

On March 24, Florida Governor Ron DeSantis announced that in accordance with the federal Families First Coronavirus Act, the Department of Children and Families will waive work requirements for those participating in the Supplemental Nutrition Assistance Program (SNAP) & Temporary Assistance for Needy Families (TANF) program. Customers of SNAP, TANF, and Medicaid programs are encouraged to utilize the online Self-Service Portal. You can also make phone calls or submit information through secure drop boxes that have been placed outside at existing storefront locations.

What is I have limited to none access to a computer?

You may call 1-850-300-4322 or toll-free at 1-866-762-2237 to receive further assistance.